Privacy Policy

Last Updated: September 06, 2024

At WebForce Media ("we," "us," or "our"), accessible from ww.webforcemedia.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and handle your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Business Information: Company name, job title, industry, and other business-related details.
Technical Data: IP address, browser type, device information, location, and usage data collected via cookies and similar technologies.
Marketing and Communication Data: Preferences in receiving marketing communications from us and your communication preferences.
Payment Information: Payment details through secure third-party payment processors.

We collect this information when you interact with us, including through our website, contact forms, subscriptions, or when you engage our services.

2. Purpose of Collection

We collect, hold, use, and disclose your personal information for purposes such as:

Providing our services and managing your relationship with us.

Processing payments and handling transactions.

Sending marketing communications, offers, and updates (with your consent).

Improving our website, products, services, and customer support.

Complying with legal obligations and responding to legal processes.

Conducting research and analysis to enhance our services.

3. Disclosure of Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Third parties who perform functions on our behalf, such as payment processing, marketing, data analytics, and IT support.

Legal Compliance: Government bodies or regulatory authorities as required by law, or to protect our legal rights.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure.

5. Access and Correction

Under the Privacy Act, you have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to any inaccurate or incomplete personal information.

To request access or correction, please contact us using the details below.

6. Overseas Disclosure

We may disclose personal information to third-party service providers located overseas. We will take reasonable steps to ensure that any overseas recipient complies with the APPs or is bound by a substantially similar privacy law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly.

8. Complaints and Concerns

If you have any concerns or complaints about our handling of your personal information, please contact us using the details below. We will take steps to investigate and address your concerns in accordance with the Privacy Act.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated policy will be posted on our website, and we encourage you to review it regularly.